FAQ

I replaced my store theme, what should I do?After replacing your store theme, you need to reconfigure the settings of our app.How to set up a produ…

I replaced my store theme, what should I do?

After replacing your store theme, you need to reconfigure the settings of our app.

How to set up a product collection for a discount or promotion campaign?

The collections FloHo Discounts & Promotion used are standard Shopify store collections. To set up collections, just go to your Shopify admin -> Products -> Collections and click “Create Collection”.

How to uninstall FloHo Discounts & Promotion completely?

1、Go to your Shopify admin > Apps > find Floho Discounts & Promotion app > click on the Delete button on the right
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2、A popup will show up. Please write some reasons why you uninstall FloHo Discounts & Promotion (it’s important to us) and then click “Delete”.
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3、Then, FloHo Discounts & Promotion will be removed from your Apps list and you will no longer be able to access to the app. Note that your discount and promotion configurations can be restored if you come back and re-install FloHo Discounts & Promotion.

If you have any questions, or if you need any help, please reach out to us at support@flowinghorse.io or just pin us through the live chat widget in the app’s portal.